Policy | Booking & Cancellations

Our Policies

Everything you need to know about our bookings, services, and care standards.

Please review our policies to ensure a smooth, transparent, and enjoyable experience.

See Available Slots For This Week

Return to Home

Our Policies

Important information, clearly outlined.  Please review our policies before booking or using our website.

Bookings & Cancellations

Cookie Policy

Terms & conditions

FAQs

Have a few questions? We may already have some answers for you!

Read our Frequently Asked Questions

Bookings & Cancellations

At MikaeliaKrissten Beauty, we strive to provide a seamless and elevated experience for all clients. All appointments must be made as requests in advance via our website or email.

confirmation & considerations

Once booked, you will receive a confirmation email or text with your appointment details.
Please review your appointment information carefully; any changes must be made as soon as possible.
Retainers are non-refundable under all circumstances. Any refund provided will be solely at the discretion of management.
Retainers must be paid immediately after receiving your cost breakdown. If you cannot send proof of payment right away, please confirm availability before making the retainer payment. No refunds will be issued if payment is made without confirmation.
No retainer = No appointment.
Appointments are reserved only for the individual on file.
No children or extra guests are allowed. If this occurs, your appointment will be cancelled and your retainer forfeited.

Payments

Once any payment has been made, please provide a screenshot of your bank transaction receipt (whether retainer or balance).
A 50% non-refundable retainer is due at the time of booking. The remaining 50% is due immediately after the service.
If your retainer is paid in USD, you will be charged according to our USD price list, and your balance must also be paid in USD via zelle.
Note: We do not use exchange rates; our USD price list is set according to our operational structure.

cancellations & rescheduling

Clients who are late (even by one minute) will have their appointment automatically cancelled and their retainer forfeited. In case of an emergency, please contact us before your appointment time via Call, Email or WhatsApp so we may assist if possible.
Clients must reschedule at least 24 hours before their service time to avoid forfeiture of their retainer. After two consecutive reschedules, the retainer will be forfeited. Retainers are non-transferable unless otherwise discussed.
If you are booked for multiple services or nail designs and choose to cancel one or more on or during the service, you will be required to pay the full agreed amount.

service preparation

For brow services, please declare any allergies or medications that maybe contraindications to your service provider
If you require a soak off, be sure to highlight this at the time of booking.

We only accept emergency phone calls. Our official communication channels are Email and WhatsApp at +1 (876) 292-8049. For questions regarding bookings, cancellations, or rescheduling, please email: admin@mikaeliakrisstenbeauty.com or by clicking ‘Request An Appointment’ to leave us a message.

admin@mikaeliakrisstenbeauty.com

Your Cart

Our Policies

Our Policies

FAQs

Bookings & Cancellations

Sitemap

Salon Information